we know her.. her company is 10 minutes walk away from my office

they've been good and professional... even when we had to put on
them changes which are almost unreasonable, they try their best...
that one one giant account at one time.. we didn't like the
conditions they were put under, we were also put under but some
people really high up are immune to humanity and logic.. still,
they just knuckled down and tried to get the job done.. and it was
delivered only a day late!
the terrible one... the less said the better...